{"id":12596,"date":"2025-10-21T12:09:30","date_gmt":"2025-10-21T16:09:30","guid":{"rendered":"https:\/\/humana.pr\/?page_id=12596"},"modified":"2025-12-30T18:33:14","modified_gmt":"2025-12-30T22:33:14","slug":"contact-us-new-copy","status":"publish","type":"page","link":"https:\/\/humana.pr\/en\/","title":{"rendered":"Contact Us New &#8211; Copy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"12596\" class=\"elementor elementor-12596\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20bb37b e-flex e-con-boxed e-con e-parent\" data-id=\"20bb37b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-434b2f3 e-con-full e-flex e-con e-child\" data-id=\"434b2f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5674e7d e-con-full e-flex e-con e-child\" data-id=\"5674e7d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8741144 elementor-widget elementor-widget-text-editor\" data-id=\"8741144\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We want to let you know that Humana has decided to stop offering our Medicare Advantage plans in Puerto Rico, effective January 1, 2026.\nOfficial notification to impacted members were mailed in October 2025.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f5bc756 e-con-full e-flex e-con e-child\" data-id=\"f5bc756\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-221df4a elementor-widget elementor-widget-text-editor\" data-id=\"221df4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Members:<\/strong><\/p>\n<ul>\n<li>We will continue to provide the same care, support, customer service, and help that you are used to.<\/li>\n<li>You will need to select a new plan for 2026 during the Special Enrollment Period (December 8, 2025 \u2013 February 28, 2026). A licensed Medicare Sales agent can assist with this process.<\/li>\n<li class=\"translation-block\">For help selecting a different plan, please contact <strong>Medicare.gov, 1-800-MEDICARE<\/strong>, or your local State Health Insurance Program to get information on all of your options.<\/li>\n<li>If you don't take action before December 31, 2025, you will lose your prescription drug coverage and only be covered by Original Medicare starting January 1, 2026. Even if Medicare places you in Original Medicare, you still have other opportunities to join a Medicare Health or drug plan. Because your plan will no longer be available to you, and to provide you additional time to evaluate your options, you have a special opportunity to join a new plan any time until February 28, 2026. If you join a new Medicare plan AFTER December 31, your coverage in the new plan won't start until the month after you join.<\/li>\n<li>For DSNP beneficiaries, whichever choice you make, you will still have Puerto Rico Health Insurance Administration (PRHIA) (Medicare Platino) benefits, including prescription drug coverage.<\/li>\n<\/ul>\n<p><strong>Current Medicare Supplement members:<\/strong><\/p>\n<ul>\n<li><strong><strong>No action is required of you. This decision does not affect you<\/strong><br>\n<\/strong><\/li>\n<li>If you have any questions, please reach out to the Humana Service Team by calling the number on the back of your ID card.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3b1af50 elementor-reverse-tablet elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3b1af50\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d0aee6b\" data-id=\"d0aee6b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c26d5ff elementor-widget elementor-widget-heading\" data-id=\"c26d5ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact Us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45aeba8 elementor-widget elementor-widget-text-editor\" data-id=\"45aeba8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For your convenience, we offer the following contact information and locations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8a528d9\" data-id=\"8a528d9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-72b2ce3 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"72b2ce3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"720\" height=\"480\" src=\"https:\/\/humana.pr\/wp-content\/uploads\/AdobeStock_534801058.jpg\" class=\"attachment-1536x1536 size-1536x1536 wp-image-9082\" alt=\"\" srcset=\"https:\/\/humana.pr\/wp-content\/uploads\/AdobeStock_534801058.jpg 720w, https:\/\/humana.pr\/wp-content\/uploads\/AdobeStock_534801058-300x200.jpg 300w, https:\/\/humana.pr\/wp-content\/uploads\/AdobeStock_534801058-391x260.jpg 391w\" sizes=\"(max-width: 720px) 100vw, 720px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-102d4de e-flex e-con-boxed e-con e-parent\" data-id=\"102d4de\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ebdf523 elementor-widget elementor-widget-heading\" data-id=\"ebdf523\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact Us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-497fc0e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"497fc0e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-74c2f96\" data-id=\"74c2f96\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a3c2343 elementor-widget elementor-widget-heading\" data-id=\"a3c2343\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Medicare Members<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48b4e93 elementor-widget elementor-widget-text-editor\" data-id=\"48b4e93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Phone: <br>(Free of Charge) <strong><br><\/strong><h3><strong>Customer Service<br>1-866-773-5959 TTY: 711<\/strong><\/h3><p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dec3aa3 elementor-widget elementor-widget-text-editor\" data-id=\"dec3aa3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>During the months of April to September:<\/strong><br>\nMonday \u2013 Friday: 8 a.m. \u2013 5 p.m.<br>\n<strong>During the months of October to March:<\/strong><br>\nMonday - Sunday: 8 a.m. \u2013 8 p.m.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c459dba\" data-id=\"c459dba\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a0f599 elementor-widget elementor-widget-heading\" data-id=\"2a0f599\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Other Resources<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6af785 elementor-widget elementor-widget-text-editor\" data-id=\"c6af785\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Puerto Rico Health Insurance Administration (ASES)<h3>(787) 474-3300<\/strong><\/h3><\/p>\n<p><strong>Medicaid Puerto Rico<br><h3>787-765-2929 Ext. 6700<\/h3><\/p>\n<p><strong>State Health Insurance Assistance Program (SHIP) <strong><h3>1-877-725-4300<\/h3><\/strong> TTY: 787-919-7291<\/p>\n<p><strong>Office of the Elderly Affairs Ombudsman (OPPEA)<h3>787-721-6121<\/h3><\/p>\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ca1d940 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ca1d940\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-726d5db\" data-id=\"726d5db\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-db3e2b6 elementor-widget elementor-widget-heading\" data-id=\"db3e2b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">For more information on the following products:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a55812 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"3a55812\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><h3>Supplemental Medicare Plans<\/h3>\nPhone:<br>\n(Free of Charge)\n<h3>1-800-866-0581<\/h3><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b1219f elementor-widget elementor-widget-text-editor\" data-id=\"1b1219f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>During the months of April to September:<\/strong><br>\nMonday \u2013 Friday: 8 a.m. \u2013 5 p.m.<br>\n<strong>During the months of October to March:<\/strong><br>\nMonday - Sunday: 8 a.m. \u2013 8 p.m.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-481376d elementor-widget elementor-widget-text-editor\" data-id=\"481376d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><h3>Group Medicare  National Accounts<\/h3><\/p>\nTelephone:\n(Free of Charge)<br>\nCheck on the back of your card<br> (option to be selected)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2d0778f\" data-id=\"2d0778f\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-34bbf8a elementor-widget elementor-widget-heading\" data-id=\"34bbf8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">If you are a provider<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70d76ad elementor-widget elementor-widget-text-editor\" data-id=\"70d76ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Phone: <br>(Free of Charge) <strong><br><\/strong><h3><strong>1-800-611-1474 <\/strong><\/h3><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9121e9a elementor-widget elementor-widget-text-editor\" data-id=\"9121e9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Monday \u2013 Friday <br>8 a.m. &#8211; 8 p.m. (EST)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-e31654a e-flex e-con-boxed e-con e-parent\" data-id=\"e31654a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e8be0a4 e-con-full e-flex e-con e-child\" data-id=\"e8be0a4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c84587 elementor-widget elementor-widget-image\" data-id=\"7c84587\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/humana.pr\/wp-content\/uploads\/elementor\/thumbs\/Location_RGB_Green__original-qnscqv6s8y6o8bptvtjwwckw5ye0lnkakbtcjkbcvq.png\" title=\"Location_RGB_Green__original\" alt=\"Location_RGB_Green__original\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e39bf66 e-con-full e-flex e-con e-child\" data-id=\"e39bf66\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fbf3924 elementor-widget elementor-widget-text-editor\" data-id=\"fbf3924\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Postal address:<\/strong><\/h3>\n<p>383 F.D. Roosevelt Ave <br>San Juan, PR 00918-2131\n<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-21639df e-con-full e-flex e-con e-child\" data-id=\"21639df\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aad8a14 elementor-widget elementor-widget-text-editor\" data-id=\"aad8a14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Physical Address:<\/strong><\/h3>\n<p>\u00c1ngel Ramos Foundation, 3rd Floor\n<br>383 F.D. Roosevelt Ave\n<br>San Juan, Puerto Rico\n<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8b8b4b4 elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8b8b4b4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-04153c9\" data-id=\"04153c9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d7fc982 elementor-widget elementor-widget-shortcode\" data-id=\"d7fc982\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"10535\" class=\"elementor elementor-10535\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24c6f14 e-con-full e-flex e-con e-parent\" data-id=\"24c6f14\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-e9fbdbc e-con-full e-flex e-con e-child\" data-id=\"e9fbdbc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e3f077 elementor-widget elementor-widget-text-editor\" data-id=\"7e3f077\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Humana Inc. and its subsidiaries comply with applicable Federal civil rights laws and do not discriminate or exclude people because of their race, color, religion, gender, gender identity, sex, sexual orientation, age, disability, national origin, military status, veteran status, genetic information, ancestry, ethnicity, marital status, language, health status, or need for health services. We also provide free language interpreter services. See our full <a href=\"https:\/\/www.humana.com\/legal\/accessibility-resources\" target=\"_blank\">accessibility rights information<\/a>,&nbsp;<a href=\"https:\/\/www.humana.com\/legal\/non-discrimination-disclosure\" target=\"_blank\">non-discrimination disclosure<\/a>&nbsp;and&nbsp;<a href=\"https:\/\/www.humana.com\/legal\/multi-language-support\" target=\"_blank\">language options<\/a>.<\/p>\n<p>Some links on this page may take you to Humana non-Medicare product or service pages or to a different website.<\/p>\n<p>This communication does not guarantee benefits and does not indicate all services received will be covered by your plan.<\/p>\n<p>Please refer to your Evidence of Coverage or call Customer Service at the number on the back of your Humana ID card to confirm that the service will be covered by your plan. <\/p>\n<p>\u201cHumana\u201d is the brand name for plans, products and services provided by one or more of the subsidiaries and affiliate companies of Humana Inc. (\u201cHumana Entities\u201d). Plans, products, and services are solely and only provided by one or more Humana Entities specified on the plan, product, or service contract, not Humana Inc. Not all plans, products, and services are available in each state.<\/p>\n<p><br><a href=\"https:\/\/es-www.humana.com\/legal\/privacy-policy\" target=\"_blank\">Privacy Policy&nbsp;<\/a><br><br><a href=\"https:\/\/www.humana.com\/legal\/privacy-policy\/state-privacy-notices\" target=\"_blank\">Washington Consumer Health Privacy Policy<\/a><br><br><a href=\"https:\/\/provider.humana.com\/coverage-claims\/prior-authorizations\/prior-authorization-lists\" target=\"_blank\">Link to PAL Documents&nbsp;<\/a>\n<br><br><a href=\"https:\/\/mcp.humana.com\/tad\/tad_new\/home.aspx?type=provider\" target=\"_blank\">Clinical Policies for Medical Services and Pharmacy&nbsp;<\/a><\/p>\nY0040_GNHKD67EN_M_2026_C<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6883a50 e-flex e-con-boxed e-con e-parent\" data-id=\"6883a50\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c4e611a elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c4e611a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<a onclick=\"OneTrust.ToggleInfoDisplay()\">Your privacy options<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1a2dd0c e-con-full e-flex e-con e-child\" data-id=\"1a2dd0c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e3b754 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"4e3b754\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"123\" height=\"59\" src=\"https:\/\/humana.pr\/wp-content\/uploads\/privacyoptions123x59.png\" class=\"attachment-large size-large wp-image-7416\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1270086 e-con-full e-flex e-con e-child\" data-id=\"1270086\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-25f78d5 e-con-full e-flex e-con e-child\" data-id=\"25f78d5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3416c9d elementor-widget elementor-widget-html\" data-id=\"3416c9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script src=\"https:\/\/cdn.cookielaw.org\/scripttemplates\/otSDKStub.js\" data-document-language=\"true\" type=\"text\/javascript\" charset=\"UTF-8\" data-domain-script=\"e8eed65d-6f64-49b3-bdb0-65f967e05cda\" ><\/script>\n<script type=\"text\/javascript\">\nfunction OptanonWrapper() { }\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-c7c26ba elementor-hidden-desktop e-flex e-con-boxed e-con e-parent\" data-id=\"c7c26ba\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65e952f elementor-widget elementor-widget-shortcode\" data-id=\"65e952f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"10844\" class=\"elementor elementor-10844\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24c6f14 e-flex e-con-boxed e-con e-parent\" data-id=\"24c6f14\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e1f9212 elementor-widget elementor-widget-button\" data-id=\"e1f9212\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.facebook.com\/humanapr\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-facebook\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Follow us in Facebook:<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e9fbdbc e-con-full e-flex e-con e-child\" data-id=\"e9fbdbc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e3f077 elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"7e3f077\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Humana 2025<br> <br>As used in connection with insurance products and services, \u201cHumana\u201d is the brand name for insurance products and services provided by one or more of the Humana group of insurer and health plan subsidiary and af\ufb01liate companies (each, a \u201cHumana Ins. Sub.\u201d). Insurance products and services are solely and only provided by the one or more Humana Ins. Subs. speci\ufb01ed on the insurance policy, not Humana Inc. Not all insurance products and services are available in each state. For medical insurance products and services \u2014 Humana Medical Plan, Inc.; Humana Health Insurance Company of Florida, Inc. and Humana Insurance Company \u2014 and for non- medical insurance products and services \u2014 Humana Insurance Company; HumanaDental Insurance Company; Humana Health Insurance Company of Florida, Inc.; CompBene\ufb01ts Insurance Company; CompBene\ufb01ts Company and Kanawha Insurance Company \u2014 are the legal entities that offer, underwrite, administer or insure insurance products and services for Florida residents or Florida-sitused groups and members of those groups for purposes of insurance law. For states other than Florida, please click here to view a complete list, by product line, of the legal entities that offer, underwrite, administer or insure insurance products and services. Our health bene\ufb01t plans have exclusions and limitations and terms under which the coverage may be continued in force or discontinued. For costs and complete details of the coverage, call or write your Humana insurance agent. Receive most medications 10 to 14 days after you place your RightSource order and in 5 to 7 days for a re\ufb01ll. Call 1-800-379-0092 if your medications do not arrive within these timeframes. Other mail order pharmacies are available in our network. Humana Inc. and its subsidiaries comply with applicable Federal Civil Rights laws and do not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender, gender identity, ancestry, marital status or religion.&nbsp;<a href=\"https:\/\/www.humana.com\/accessibility-resources\" target=\"_blank\">See our full accessibility rights information and language options<\/a>.<br><br><br>Humana Insurance of Puerto Rico, Inc. and Humana Health Plans of Puerto Rico, Inc. comply with all applicable federal civil rights laws and do not discriminate based on race, color, national origin, age, disability, sex, sexual orientation, gender, gender identity, ancestry, marital status, or religion. We also provide free language interpreter services.&nbsp;<a href=\"https:\/\/www.humana.com\/accessibility-resources\" target=\"_blank\">Please refer to our complete information on accessibility rights and language options.<\/a>.<br><br><br><a href=\"https:\/\/es-www.humana.com\/legal\/privacy-policy\" target=\"_blank\">Privacy Policy&nbsp;<\/a><br><br>\n<a href=\"https:\/\/www.humana.com\/legal\/privacy-policy\/state-privacy-notices\" target=\"_blank\">Washington Consumer Health Privacy Policy<\/a><\/br><br>Y0040_GHHHG57HH Approved<br><br><br>GHA0A3BHH 05\/13<br><br><br>Last Updated: 05\/08\/2024<br><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6883a50 e-flex e-con-boxed e-con e-parent\" data-id=\"6883a50\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c4e611a elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c4e611a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<a onclick=\"OneTrust.ToggleInfoDisplay()\">Your Privacy Choices<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1a2dd0c e-con-full e-flex e-con e-child\" data-id=\"1a2dd0c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e3b754 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"4e3b754\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"123\" height=\"59\" src=\"https:\/\/humana.pr\/wp-content\/uploads\/privacyoptions123x59.png\" class=\"attachment-large size-large wp-image-7416\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1270086 e-con-full e-flex e-con e-child\" data-id=\"1270086\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-25f78d5 e-con-full e-flex e-con e-child\" data-id=\"25f78d5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3416c9d elementor-widget elementor-widget-html\" data-id=\"3416c9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script src=\"https:\/\/cdn.cookielaw.org\/scripttemplates\/otSDKStub.js\" data-document-language=\"true\" type=\"text\/javascript\" charset=\"UTF-8\" data-domain-script=\"e8eed65d-6f64-49b3-bdb0-65f967e05cda\" ><\/script>\n<script type=\"text\/javascript\">\nfunction OptanonWrapper() { }\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Queremos informarle que Humana ha decidido dejar de ofrecer planes de Medicare Advantage en Puerto Rico, a partir del 1 de enero de 2026. Las notificaciones oficiales a los afiliados [&hellip;]<\/p>","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":17,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"_eb_attr":"","ngg_post_thumbnail":0,"footnotes":""},"class_list":["post-12596","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/humana.pr\/en\/wp-json\/wp\/v2\/pages\/12596","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/humana.pr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/humana.pr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/humana.pr\/en\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/humana.pr\/en\/wp-json\/wp\/v2\/comments?post=12596"}],"version-history":[{"count":243,"href":"https:\/\/humana.pr\/en\/wp-json\/wp\/v2\/pages\/12596\/revisions"}],"predecessor-version":[{"id":13162,"href":"https:\/\/humana.pr\/en\/wp-json\/wp\/v2\/pages\/12596\/revisions\/13162"}],"wp:attachment":[{"href":"https:\/\/humana.pr\/en\/wp-json\/wp\/v2\/media?parent=12596"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}