{"id":12588,"date":"2025-10-20T14:55:25","date_gmt":"2025-10-20T18:55:25","guid":{"rendered":"https:\/\/humana.pr\/?page_id=12588"},"modified":"2025-12-30T18:40:55","modified_gmt":"2025-12-30T22:40:55","slug":"qa-proveedores-new-copy","status":"publish","type":"page","link":"https:\/\/humana.pr\/en\/qa-proveedores-new-copy\/","title":{"rendered":"Q&#038;A proveedores new &#8211; Copy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"12588\" class=\"elementor elementor-12588\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d47a99f e-con-full e-flex e-con e-parent\" data-id=\"d47a99f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4fff7de e-con-full e-flex e-con e-child\" data-id=\"4fff7de\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee1d66b elementor-widget elementor-widget-text-editor\" data-id=\"ee1d66b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We want to let you know that Humana has decided to stop offering our Medicare Advantage plans in Puerto Rico, effective January 1, 2026.\nOfficial notification to impacted members were mailed in October 2025.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f07d5e8 e-con-full e-flex e-con e-child\" data-id=\"f07d5e8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-51e7330 elementor-widget elementor-widget-text-editor\" data-id=\"51e7330\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Members:<\/strong><\/p>\n<ul>\n<li>We will continue to provide the same care, support, customer service, and help that you are used to.<\/li>\n<li>You will need to select a new plan for 2026 during the Special Enrollment Period (December 8, 2025 \u2013 February 28, 2026). A licensed Medicare Sales agent can assist with this process.<\/li>\n<li class=\"translation-block\">For help selecting a different plan, please contact <strong>Medicare.gov, 1-800-MEDICARE<\/strong>, or your local State Health Insurance Program to get information on all of your options.<\/li>\n<li>If you don't take action before December 31, 2025, you will lose your prescription drug coverage and only be covered by Original Medicare starting January 1, 2026. Even if Medicare places you in Original Medicare, you still have other opportunities to join a Medicare Health or drug plan. Because your plan will no longer be available to you, and to provide you additional time to evaluate your options, you have a special opportunity to join a new plan any time until February 28, 2026. If you join a new Medicare plan AFTER December 31, your coverage in the new plan won't start until the month after you join.<\/li>\n<li>For DSNP beneficiaries, whichever choice you make, you will still have Puerto Rico Health Insurance Administration (PRHIA) (Medicare Platino) benefits, including prescription drug coverage.<\/li>\n<\/ul>\n<p><strong>Current Medicare Supplement members:<\/strong><\/p>\n<ul>\n<li><strong><strong>No action is required of you. This decision does not affect you<\/strong><br>\n<\/strong><\/li>\n<li>If you have any questions, please reach out to the Humana Service Team by calling the number on the back of your ID card.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3b1af50 elementor-reverse-tablet elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3b1af50\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d0aee6b\" data-id=\"d0aee6b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c26d5ff elementor-widget elementor-widget-heading\" data-id=\"c26d5ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions and answers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45aeba8 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"45aeba8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Access our list of frequently asked questions and answers for providers. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8a528d9\" data-id=\"8a528d9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-423cbac elementor-widget elementor-widget-image\" data-id=\"423cbac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"766\" src=\"https:\/\/humana.pr\/wp-content\/uploads\/AdobeStock_216299480-1-1024x766.jpg\" class=\"attachment-large size-large wp-image-12071\" alt=\"\" srcset=\"https:\/\/humana.pr\/wp-content\/uploads\/AdobeStock_216299480-1-1024x766.jpg 1024w, https:\/\/humana.pr\/wp-content\/uploads\/AdobeStock_216299480-1-300x225.jpg 300w, https:\/\/humana.pr\/wp-content\/uploads\/AdobeStock_216299480-1-768x575.jpg 768w, https:\/\/humana.pr\/wp-content\/uploads\/AdobeStock_216299480-1-16x12.jpg 16w, https:\/\/humana.pr\/wp-content\/uploads\/AdobeStock_216299480-1.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-bc80af0 e-con-full e-flex e-con e-parent\" data-id=\"bc80af0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7756639 e-con-full e-flex e-con e-child\" data-id=\"7756639\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e0f5d2 elementor-widget elementor-widget-text-editor\" data-id=\"5e0f5d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Where Do I Submit or Send Paper Claims for Services Provided?<\/h3>\n<p>Paper claims can be sent to:<br>P.O. BOX 195560<br>San Juan, PR 00919-5560<\/p>\n<p>You can visit us at: <br>\u00c1ngel Ramos Foundation Building, \n<br>3rd floor\n<br>383 F.D. Roosevelt Ave\n<br>San Juan, Puerto Rico<br><br>You can visit us at the Mailing Room, Monday through Friday from 7:30 a.m. - 4:30 p.m.\n<\/p>\n<hr>\n<h3>How Can I Request a Payment History?<\/h3>\n<p>You can request a payment history by calling Provider Service at 1-800-611-1474 or through  Availity.com (registration required).\n<\/p>\n<hr>\n<h3>How Can I Submit an Adjustment?<\/h3>\n<p>To request an adjustment and reconsideration of a bill, you must complete the <a href=\"https:\/\/humana.pr\/wp-content\/uploads\/Solicitud-de-ajuste.pdf\" target=\"_blank\">Adjustment Request Form <\/a>in its entirety without making any modifications. The adjustment request should correspond to claims that have not been processed for payment or have discrepancies. It must include any requested documentation and\/or the necessary evidence for the reconsideration of your claims.\n<\/p>\n<hr>\n<h3>What Should I Do to Receive Payment via Direct Deposit?<\/h3>\n<p>If you are interested in enrolling in direct deposit, you must follow the steps outlined in the following link: <a href=\"https:\/\/humana.pr\/wp-content\/uploads\/PASO-2-Manual-deposito-directo-Medicare-Availity-EFT-ERA_Enrollment.pdf\">Direct Deposit Manual. <\/a>\n<\/p>\n<hr>\n<h3>Where Do I Submit Mental Health Service Claims?<\/h3>\n<p>You can submit mental health service claims to:<\/p>\n<p>APS Healthcare Puerto Rico, Inc.<br>Claims Department, <br>P.O. Box 71474<br> San Juan, PR 00936-8574 \n<\/p>\n<hr>\n<h3>Where do I submit dental claims?<\/h3>\n<p>You can send dental claims to:&nbsp;<a href=\"https:\/\/netclaimmso.com\/provider-web-portal\" target=\"_blank\">NetClaim Solutions<\/a><\/p>\n<hr>\n<h3>Where can I send the documents related to my tax withholding?<\/h3>\n<p>You can send your documents to:&nbsp;<a href=\"mailto:ContractLoadingTeam@humana.com\">ContractLoadingTeam@humana.com.<\/a><\/p>\n<hr>\n<h3>Where Can I Access Humana's Communications or Circular Letters?<\/h3>\n<p>You can access our list of circular letters and communications by clicking the following link: <a href=\"https:\/\/humana.pr\/en\/comunicaciones-a-proveedores-new\/\" target=\"_blank\">Provider Communications<\/a>\n<\/p>\n<hr>\n<h3>Where Can I Contact for Situations or Questions Related to Collections?<\/h3>\n<p>For collection situations or questions, you can call 1-800-438-7885. If you are not satisfied with the response provided during the call, you can send an email to <a href=\"mailto:HelpPPI@humana.com\" target=\"_blank\">HelpPPI@humana.com <\/a>For more information, click the following link: <a href=\"https:\/\/humana.pr\/en\/herramientas-proveedor-new\/#PPI\" target=\"_blank\">Payment Integrity Resources<\/a>.<\/p>\n<p>Online Submission of Appeals or Disputes:<br>Appeals and disputes for finalized claims related to Humana Medicare, Medicaid, or commercial plans can be submitted through Availity\u2019s secure provider portal, Availity Essentials. To get started:<\/p>\n<ol>\n<li>Log in to Availity Essentials.\n<\/li>\n<li>Use the Claim Status tool to locate the claim you wish to appeal or dispute, then click the Dispute Claim button on the details screen. This will add the claim to your Appeals worklist but will not send it to Humana.\n<\/li>\n<li>Submit the appeal or dispute to Humana immediately or wait and send it later from your Appeals worklist.\n<\/li>\n<li> To access your Appeals worklist at any time, navigate to Claims and Payments and then select Appeals.<\/li>\n<\/ol>\n<p>Additional details can be found in Manage Claims, Appeals, and Online Disputes:<\/p>\n<p>Availity Essentials Resources:<\/p>\n<ol>\n<li>For training, visit: humana.com\/providerwebinars\n<\/li>\n<li>Find useful resources on how to use Availity\u2019s tools and features by logging into Availity Essentials and utilizing the Help and Training menu located in the main navigation bar.\n<\/li>\n<li>Get help with website technical issues by contacting Availity Customer Service at 800-AVAILITY (800-282-4548), <br>Monday through Friday, from 8 a.m. to 8 p.m. Eastern Time.\n <\/li>\n<\/ol>\n<p><strong>Mail Submission of Claim Disputes<\/strong><\/p>\n<p>You can mail claim disputes to:<\/p>\n<p>Humana Correspondence<br>PO Box 14601<br>Lexington, KY 40512-4601\n<\/p><p>Please ensure to include:\n<\/p>\n\n<ol>\n<li>The healthcare provider\u2019s name and Tax Identification Number.\n<\/li>\n<li>Humana\u2019s identification number for the covered affiliate and the relationship to the patient.\n<\/li>\n<li>The date of service, claim number, and the name of the service provider.\n<\/li>\n<li>The charge amount, actual payment amount, expected payment amount, and a description of your dispute.\n<\/li>\n<li> Contact information for Humana\u2019s response.\n<\/li>\n<\/ol>\n<p>Claim Payment Inquiry by Phone:<\/p>\n<p>Call Humana\u2019s Provider Call Center at 800-448-6262. Our representatives are trained to answer many of your questions about claims and can initiate contact with other Humana departments when additional review or investigation is needed.<\/p>\n<ol>\n<li>Note the reference number provided by the provider call center representative, as you will need it in the future.\n<\/li>\n<li>If your issue is still pending and the call center representative has not adequately addressed it, you have the option to speak with a supervisor. The call center will contact you within 48 hours of your request.\n<\/li>\n<li>In some situations, the call center representative will refer your inquiry or situation to an internal Humana team. If this occurs, you will receive a letter or an updated explanation from the Humana department completing the additional review\/investigation. Most inquiries receive a response within 30 to 45 days. Please allow us time to properly investigate and resolve your inquiry before contacting us again.\n<\/li>\n<\/ol>\n<p>If you are a participating provider and disagree with our determination after we respond to your initial submission online, by mail, or by phone, you may escalate your concern. Please follow these steps: <\/p>\n<ol>\n<li>Note the reference number provided by the provider call center representative, as you will need it in the future.\n<\/li>\n<li>If your issue is still pending and the call center representative has not adequately addressed it, you have the option to speak with a supervisor. The call center will contact you within 48 hours of your request.\n<\/li>\n<li>In some situations, the call center representative will refer your inquiry or situation to an internal Humana team. If this occurs, you will receive a letter or an updated explanation from the Humana department completing the additional review\/investigation. Most inquiries receive a response within 30 to 45 days. Please allow us time to properly investigate and resolve your inquiry before contacting us again.\n<\/li>\n<\/ol>\n<p>If you are a participating provider and disagree with our determination after we respond to your initial submission online, by mail, or by phone, you may escalate your concern. Please follow these steps: <\/p>\n<ol>\n<li>Send a secure Email to: <br><a href=\"mailto:HumanaProviderServices@humana.com\" target=\"_blank\">HumanaProviderServices@humana.com<\/a>.\n<\/li><li>Include the Claims Escalation Form:<br>Attach the Claims Escalation Form with all necessary fields completed. Ensure you list all reference numbers, interaction numbers, or invoice numbers associated with previous attempts to resolve the inquiry.\n<\/li><li>Acknowledgment of Submission:<br>Look for an email titled \"Acknowledgment of Submission\" with a tracking number within five business days after your submission.\n<\/li><li>Follow-Up Emails: <br>After the acknowledgment, you will receive a follow-up email every 14 days.<\/li><\/ol>\n<p><strong>Non-participating providers<\/strong><\/p>\n<p>Non-participating providers can find details on how to appeal determinations in Medical Claims Payment Reconsiderations and Appeals.<a href=\"https:\/\/humana.pr\/wp-content\/uploads\/Claim_EscalationGuide_Spanishversion.pdf\" target=\"_blank\"> Guide to resolving queries regarding claim payments<\/a>  <\/p>\n<hr>\n<h3>Where Can I Send the Requested Medical Records?<\/h3>\n<p>Requested medical records can be sent by fax to 1-866-305-6655 or through the <a href=\"https:\/\/www.availity.com\/\" target=\"_blank\"> Availity Portal. <\/a>After submitting the medical record, if you disagree with the response, you can submit an appeal by faxing to 1-888-815-8912. For more information, please click the following link:<a href=\"https:\/\/humana.pr\/en\/herramientas-proveedor-new\/#PPI\" target=\"_blank\"> Payment Integrity Resources<\/a> <\/p>\n<hr>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9b2075d e-flex e-con-boxed e-con e-parent\" data-id=\"9b2075d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-07bd47c elementor-widget elementor-widget-shortcode\" data-id=\"07bd47c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"10535\" class=\"elementor elementor-10535\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24c6f14 e-con-full e-flex e-con e-parent\" data-id=\"24c6f14\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-e9fbdbc e-con-full e-flex e-con e-child\" data-id=\"e9fbdbc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e3f077 elementor-widget elementor-widget-text-editor\" data-id=\"7e3f077\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Humana Inc. and its subsidiaries comply with applicable Federal civil rights laws and do not discriminate or exclude people because of their race, color, religion, gender, gender identity, sex, sexual orientation, age, disability, national origin, military status, veteran status, genetic information, ancestry, ethnicity, marital status, language, health status, or need for health services. We also provide free language interpreter services. See our full <a href=\"https:\/\/www.humana.com\/legal\/accessibility-resources\" target=\"_blank\">accessibility rights information<\/a>,&nbsp;<a href=\"https:\/\/www.humana.com\/legal\/non-discrimination-disclosure\" target=\"_blank\">non-discrimination disclosure<\/a>&nbsp;and&nbsp;<a href=\"https:\/\/www.humana.com\/legal\/multi-language-support\" target=\"_blank\">language options<\/a>.<\/p>\n<p>Some links on this page may take you to Humana non-Medicare product or service pages or to a different website.<\/p>\n<p>This communication does not guarantee benefits and does not indicate all services received will be covered by your plan.<\/p>\n<p>Please refer to your Evidence of Coverage or call Customer Service at the number on the back of your Humana ID card to confirm that the service will be covered by your plan. <\/p>\n<p>\u201cHumana\u201d is the brand name for plans, products and services provided by one or more of the subsidiaries and affiliate companies of Humana Inc. (\u201cHumana Entities\u201d). Plans, products, and services are solely and only provided by one or more Humana Entities specified on the plan, product, or service contract, not Humana Inc. Not all plans, products, and services are available in each state.<\/p>\n<p><br><a href=\"https:\/\/es-www.humana.com\/legal\/privacy-policy\" target=\"_blank\">Privacy Policy&nbsp;<\/a><br><br><a href=\"https:\/\/www.humana.com\/legal\/privacy-policy\/state-privacy-notices\" target=\"_blank\">Washington Consumer Health Privacy Policy<\/a><br><br><a href=\"https:\/\/provider.humana.com\/coverage-claims\/prior-authorizations\/prior-authorization-lists\" target=\"_blank\">Link to PAL Documents&nbsp;<\/a>\n<br><br><a href=\"https:\/\/mcp.humana.com\/tad\/tad_new\/home.aspx?type=provider\" target=\"_blank\">Clinical Policies for Medical Services and Pharmacy&nbsp;<\/a><\/p>\nY0040_GNHKD67EN_M_2026_C<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6883a50 e-flex e-con-boxed e-con e-parent\" data-id=\"6883a50\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c4e611a elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c4e611a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<a onclick=\"OneTrust.ToggleInfoDisplay()\">Your privacy options<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1a2dd0c e-con-full e-flex e-con e-child\" data-id=\"1a2dd0c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e3b754 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"4e3b754\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"123\" height=\"59\" src=\"https:\/\/humana.pr\/wp-content\/uploads\/privacyoptions123x59.png\" class=\"attachment-large size-large wp-image-7416\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1270086 e-con-full e-flex e-con e-child\" data-id=\"1270086\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-25f78d5 e-con-full e-flex e-con e-child\" data-id=\"25f78d5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3416c9d elementor-widget elementor-widget-html\" data-id=\"3416c9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script src=\"https:\/\/cdn.cookielaw.org\/scripttemplates\/otSDKStub.js\" data-document-language=\"true\" type=\"text\/javascript\" charset=\"UTF-8\" data-domain-script=\"e8eed65d-6f64-49b3-bdb0-65f967e05cda\" ><\/script>\n<script type=\"text\/javascript\">\nfunction OptanonWrapper() { }\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Queremos informarle que Humana ha decidido dejar de ofrecer planes de Medicare Advantage en Puerto Rico, a partir del 1 de enero de 2026. Las notificaciones oficiales a los afiliados [&hellip;]<\/p>","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"_eb_attr":"","ngg_post_thumbnail":0,"footnotes":""},"class_list":["post-12588","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/humana.pr\/en\/wp-json\/wp\/v2\/pages\/12588","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/humana.pr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/humana.pr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/humana.pr\/en\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/humana.pr\/en\/wp-json\/wp\/v2\/comments?post=12588"}],"version-history":[{"count":111,"href":"https:\/\/humana.pr\/en\/wp-json\/wp\/v2\/pages\/12588\/revisions"}],"predecessor-version":[{"id":13166,"href":"https:\/\/humana.pr\/en\/wp-json\/wp\/v2\/pages\/12588\/revisions\/13166"}],"wp:attachment":[{"href":"https:\/\/humana.pr\/en\/wp-json\/wp\/v2\/media?parent=12588"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}